To cancel a reservation: check your confirmation email that links to your online reservation and follow the instructions contained therein. This reservation is refundable up to the start date and time of the reservation. Reservation is non-refundable after the start date and time. We hold that spot open for you and your car. You have until the start of your reservation to cancel. If you do not show up, we have held the spot for you and you have taken away our opportunity to sell the spot to other persons. Once that time has passed you forfeit your payment. If you need any further assistance, please call us at (973)-796-8922.